Appointment
Consultations between 8:30 am – 5:30 pm are via appointment only with every effort made to see those with urgent needs.
A typical appointment time is 10-15 minutes.
If you feel you require more time than a standard appointment or you have more than one problem to discuss, please book a long appointment.
Cancellations
Cancelling an appointment is totally understandable. We ask that you cancel your appointment either through HotDoc, replying ‘NO’ to your reminder text or by calling our receptionists at least 2 hours prior.
A non-attendance fee of $20 will be charged to those that don’t cancel their appointment. This fee does not attract a Medicare rebate.
Patient Results
In most circumstances if your doctor has ordered blood tests or medical imaging patients are required to make an appointment to discuss the results personally.
This provides a high standard of medical care and ensures patient confidentiality as it can be hard to identify a person over the phone.
Walk in Appointments
Routine walk in appointments are not available. Routine walk ins will be offered the first available appointment. Walk-ins which are not routine will be triaged by the practice nurse to assess urgency.
After Hours Care
For emergencies, please call 000
Medicare Urgent Care Clinic
The Launceston Medical Centre operates a Medicare Urgent Care Clinic (MUCC) – a walk-in clinic open every day of the year.
The clinic provides care for people with urgent, but non-life-threatening, medical needs who can’t wait to see their regular GP, but don’t need to go to the Emergency Department (ED).
Opening hours are 2:00pm – 8:00pm daily.
Healthdirect
Healthdirect is a Government funded phone service, providing health information and advice, 24 hour hours a day.
1800 022 222
National Home Doctor Service
The National Home Doctor Service provide acute, episodic conditions (e.g. gastro, UTI, migraine, respiratory infections) on weeknights, weekends and public holidays.
Bookings can be made from 6pm weekdays, 12pm Saturdays, all day Sunday and public holidays.
Phone: 13 7425 (13 SICK)